No single vendor will own the AI ecosystem, so we need a neutral broker as the agentic nervous system.
The conversation is changing. For the first time ever, the person or thing on the other side of an interaction isn’t always human. Every time I talk with other executives, the “agentic future” comes up. It’s a compelling idea: agents replacing old systems to actually solve problems for us without oversight. With more than a billion AI agents poised to handle everything from customer complaints to complex trades by 2029, the hurdle isn’t the tech itself. It’s whether we can actually trust it.
No single vendor will own the AI ecosystem, so we need a neutral broker as the agentic nervous system.
The conversation is changing. For the first time ever, the person or thing on the other side of an interaction isn’t always human. Every time I talk with other executives, the “agentic future” comes up. It’s a compelling idea: agents replacing old systems to actually solve problems for us without oversight. With more than a billion AI agents poised to handle everything from customer complaints to complex trades by 2029, the hurdle isn’t the tech itself. It’s whether we can actually trust it. Fast Company Impact Council




