Ineffective chatbots, automated apps, Kafkaesque nightmares: Amazon’s relentless focus on efficiency is pulverizing workers’ last lifeline of relief. “I watched the human get sucked out of the job,” says one former HR employee.
At an Amazon warehouse in Northeast Ohio, Laura works the night shift, operating an order picker that puts her 40 feet in the air.
Ineffective chatbots, automated apps, Kafkaesque nightmares: Amazon’s relentless focus on efficiency is pulverizing workers’ last lifeline of relief. “I watched the human get sucked out of the job,” says one former HR employee.
At an Amazon warehouse in Northeast Ohio, Laura works the night shift, operating an order picker that puts her 40 feet in the air. Work Life
